🚚 Shipping & Delivery

Processing Time:

All orders are processed within 4-7 business days. As a small, intentional brand, each order is carefully prepared before shipment.

Shipping Time:

Once shipped, orders typically arrive within 3–7 business days, depending on your location.

Shipping Rates:

Shipping costs are calculated at checkout or offered at a flat rate for simplicity.

Order Tracking:

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Delays:

Please note that shipping times may vary due to carrier delays, holidays, or high order volume. We appreciate your patience and understanding.

Incorrect Addresses:

Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages:

SOLAE is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Questions:

If you have any questions about your order, feel free to reach out—we’re happy to help 🤍

@[email protected]